Testimonials
While we know that both quality construction and the opportunity to customize a home are highly important, we believe that the single most important factor in customer happiness is creating an unforgettable and pleasant home building experience. For most of our customers, purchasing a new home is often the biggest financial investment of their lives, and we are determined to make that purchase as stress-free and enjoyable as possible. In fact, we've made our company mission just that:
Our mission is to bring happiness to ourselves and our homeowners by not only creating exceptional homes but also providing an extraordinary home buying experience.
Tony & Geri Belcastro
"It was never our intention to have our retirement home built... however, once we discovered the Heritage Creek neighborhood, Schell Brothers, and their home designs, our decision was finalized." read more...
Full Testimonial, Part I
It was never our intention to have our retirement home built. We were looking for existing homes in Delaware so that we would not have to "deal with a builder." However, once we discovered the Heritage Creek neighborhood, Schell Brothers, and their home designs, our decision was finalized. During the contract, selections and construction phase we discovered:
- Homes are designed for optimum comfort
- Quality of materials is superior to those used by other builders (Be sure to examine the Standard Specifications)
- A wide variety of amenities and upgrades
- Many standard features which other builders consider upgrades as extra charges
- Quality of construction was evident at each inspection of completed work
- A staff of professionals who are willing to work cooperatively with each buyer
When our nearly completed home was destroyed by an arson fire, our confidence in Schell Brothers was reinforced because of their willingness to work with us, their support, and their dedication to an acceptable resolution. We never had to "deal with this" on our own. As we await the completion of our home (yes, we are having the home rebuilt by Schell Brothers), we see the details of the features that provide pleasurable aesthetics to this unique neighborhood.
Neil & Judy Sands (pictured above)
"I doubt that we would have had a better experience or better value with any other organization or builder. Your slogan "Experience the Difference" is truly on the mark." read more...
Full Testimonial, Part I
Chris,
As you know, we just moved in to our new home at Heritage Creek and we are extremely pleased with the result. Your team has been with us every step of the way, listened to our suggestions, and everyone was incredibly responsive to any questions or issues that arose. We were impressed with everyone's thoughtfulness, the design, overall quality and the attention to detail. I doubt that we would have had a better experience or better value with any other organization or builder. Your ad slogan "experience the difference" is truly on the mark.
Both Judy and I would like to express our appreciation to everyone who worked with us including Erika, Joyce, Mark, Jerry, and Pat with special thanks to Melissa O'Neil and Pat Mulligan. We also want to thank everyone involved with the surprise house warming gift. Our dog, Dudley, can now enjoy his fenced in back yard. We let him loose on the first day and it was the first time we saw him run around since his crippling injury 1 year ago. A special moment!
I didn't have everyone's email address so please pass this email on especially to anyone I may have missed. Encourage everyone to keep up the good work. Times will get better and I really believe that Heritage Creek is distinctive concept that will succeed.
Sincerely,
Neil and Judy Sands
Full Testimonial, Part II
We have spent the past two years looking at various developments throughout the Southern Delaware coastal region and kept coming back to Heritage Creek in Milton, each time with more compelling reasons that the total package was the right choice:
- the historic charm of the town of Milton
- the thinking that went into the design of the community site plan
- the 'Miltonian' inspired architecture of the model homes
- the quality of the materials, engineering, and construction of the homes
- the reputation of the builder and their commitment to the region
- most importantly, the entire staff at Schell Brothers, who were knowledgeable, helpful, and passionate about getting things right!
The entire purchase experience has exceeded our expectations and the attention we have received throughout the process has been simply amazing! We highly recommend that anyone looking to build a new home in this region owes it to themselves to at least take a look at what Heritage Creek has to offer before they decide on their new home purchase.
From Our President
"I founded Schell Brothers to pursue my passion for building and find happiness in my life. This founding purpose has grown into what we call a 'Culture of Happiness' at Schell Brothers where our decisions and actions are guided by an effort to foster happiness in both our homebuyers and our team. In Team meetings, the two questions you'll hear asked most are: 'What would our customers want?' and 'How can we make our customers even happier?' When we focus on spreading happiness, everything else just seems to fall into place."
Chris Schell
President of Schell Brothers
Schell Brothers